I'm exploring how to make technology products work better for people at Columbia University's Data Science Institute. By combining behavioral science, UI design, experimentation, and causal inference, I study how people interact with technology and how products can be improved in a scientifically rigorous way. Previously, as a Senior Technical Product Manager at Amazon, I applied this human-centered, scientific approach to shape how millions of people interact with Alexa.
Launched innovative audiovisual screen responses for Alexa+, the next-generation of Alexa powered by generative AI. Read more here.
Increased device interaction and customer satisfaction with Alexa's smart display devices. Read more here.
Led 10x growth in monthly active users through product experiments and marketing expansion. Read more here.